Shipping and Returns
Payment and shipping
The following conditions apply:
Domestic delivery (Germany) and the following countries: France, Spain, Italy, Austria, Portugal, Poland, Denmark, Sweden, Switzerland, Great Britain, Czech Republic, Greece, Netherlands, Belgium, Luxembourg, Norway.
We do not ship to German and foreign islands.
Shipping costs (including VAT)
Domestic deliveries (Germany):
We calculate the shipping costs at a flat rate of €3.99 per order.
Deliveries for orders above €50.00 are free of charge.
Deliveries abroad:
We calculate the shipping costs abroad as a flat rate as follows:
France: €9.49
Spain: €9.49
Italy: €9.49
Austria: €9.49
Portugal: €9.49
Poland: €9.49
Denmark: €9.49
Sweden: €9.49
Switzerland: €17.49
United Kingdom: €14.49
Czech Republic: €9.49
Greece: €9.49
Netherlands: €9.49
Belgium: €9.49
Luxembourg: €9.49
Norway: €16,49
Deliveries for orders above €100.00 are free of charge.
Delivery times
Unless a different period is specified in the respective offer, the goods are delivered domestically (Germany) within 2 - 4 working days, for deliveries abroad within 2 - 8 working days after conclusion of the contract (if advanced payment has been agreed, after the date of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made any other arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you have ordered.
Accepted payment methods
- Payment by SEPA direct debit
- Payment with credit card
- Payment via Apple Pay
Over Paypal:
- Payment by PayPal
- Payment with credit card
- Payment by SEPA direct debit
More payment details
When paying by SEPA direct debit, you authorize us to collect the invoiced amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least 5 days before the direct debit date. Please note that you are obliged to ensure that the account has sufficient funds on the announced date.
If you pay by credit card (without using a payment service provider), your credit card account will be debited upon conclusion of the contract.
If you have any questions, you will find our contact details in the imprint.